Exchanges & Returns
YOU MUST CONTACT US TO BEGIN THE RETURN PROCESS. YOU WILL BE SENT A RETURN AUTHORIZATION NUMBER AND FORM TO FILL OUT, PLEASE INCLUDE THIS FORM WITH YOUR RETURN.
IF GLOVES ARE NOT RETURNED PROPERLY YOU MAY BE BILLED ANY DUTY CHARGES INCURRED BY US.
Returns and exchanges are valid for 30 days after the date the product was received. They must meet the following criteria:
- The product(s) must be unused and inresalable condition.
- Must be returned within 30 days
- A 20% restocking fee will be applied to all refund requests
- A $18 shipping & handling fee will apply to exchanges
For a size exchange / return, please know that you will be responsible for all shipping costs.
So you may choose to send the return to us through the courier of your choice (DO NOT send through UPS or C.O.D of any kind).
– for US customers, we have had the best luck with USPS (Canada Post)